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Insta360 ONE X2 Pocket Panorama Waterproof Action Camera Stabilization

Insta360 ONE X2 Pocket Panorama Waterproof Action Camera Stabilization

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Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Lonestar Dronestar (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://lonestardronestar.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Refunds & Returns

All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.

Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:

  • full refund if you don’t receive your order
  • full refund if your order does not arrive within the guaranteed time (15 business days)
  • full or partial refund if the item is not as described or damaged
  • full refund if you do not want the product you have received (but you must return the item at your expense and the item must be unused)

Insta360 ONE X2 Pocket Panorama Waterproof Action Camera Stabilization, Touch Screen, AI Editing, Live Streaming

Features:

• FlowState Stabilization ONE X2: FlowState brings highly effective anti-shaking for ultra-clear shooting, with unique 4 microphones design to pickup all-round sound. Compact camera body weighs only 149g/5.26oz.
• 5.7K 30FPS Video & Photo: 360°panoramic and wide angle 5.7K@30fps video and 6080×3040 photo are accessible, with touchable round LCD screen for preview and easy operation.
• Powerful Functions: HDR to let light in every corner, Voice control, TimeShift and cinematic slow-mo video, 9 burst shooting, night shot and interval shot, functions integrated in one.
Rechargeable 1630mAh Battery: Built-in 1630mAh battery provides long working time, removable design is convenient for battery charging dock.
• Invisible Bullet Time: With invisible selfie stick(Not included) for 360° full field video recording, connect the selfie stick with Insta360 bullet time handle grip(Not included) to explore in third-person view.
• WiFi Preview & Transfer: Connect your phone via WiFi or cable connection to transfer photos and videos easily. APP video editing on your phone makes shooting and editing easier in hand.
• Waterproof & 1/4 Mounting: Whole camera body is 10m/32.8ft waterproof and can reproduce vivid colors underwater.
• 1/4 screw thread enables universal mounting.

Specifications:

  • Brand: Insta360
  • Model: ONE X2
  • Color: Black
  • Main Material: Plastic
  • Body Waterproof: 10m/32.8ft
  • Display Screen: Round LCD touch screen, 300ppi, 750nit
  • Aperture: F2.0
  • 35mm Equivalent Focal Length: 7.2mm
  • EV: ±4EV
  • ISO: Auto, 100-3200
  • WB: Auto, 2700K, 4000K, 5000K, 6500K, 7500K
  • Photo Resolution: 360: 6080×3040(2:1), Panoramic: 4320×1440(3:1)
  • Video Resolution: 360: 5.7K@30fps, 25fps, 24fps/ 4K@50fps, 30fps/ 3K@100fps
  • Wide Angle (Steady Cam Mode)
  • 2560×1440@50fps, 30fps
    1920×1440@50fps, 30fps
    1920×1080@50fps, 30fps
  • Photo Format: JPG (can be exported via mobile app or desktop Studio), (dng, must be edited on desktop)
    Video Format: Steady Cam: MP4, 360: INSV
    Photo Modes: Standard, HDR, Burst, Interval, Night Shot, PureShot, InstaPano
    Video Modes: Standard, HDR, Timelapse, TimeShift, Bullet Time, Steady Cam
  • Exposure Modes:
  • Photo Shoot: Auto, Manual (Shutter 1/8000s-120s, ISO 100-3200), Shutter Priority (1/8000s-1s), ISO Priority (100-3200), Isolated
  • Exposure
  • Video Shoot: Auto, Manual (Shutter 1/8000s-1/30s, ISO 100-3200), Shutter Priority (1/8000s-1/30s), ISO Priority (100-3200),
  • Isolated Exposure
    Video Coding: H.264, H.265
    Video Bitrate: 100Mbps
    Gyroscope: 6-axis gyroscope
  • Audio: Wind Reduction, 360 Direction Focus
  • BT Version: BLE 4.2
  • Wi-Fi: 802.11a/b/g/n/ac
  • USB: Type-C
  • Micro SD Card: UHS-I V30 speed class, exFAT format SD cards with a max storage of 1TB are recommended.
  • Use Environment: -4°F to 104°F (-20℃ to 40℃)
  • Run Time: 5.7K@30fps – 80 minutes
  • Color Profiles: Vivid, Standard, LOG
  • Battery Capacity: 1630mAh
  • Charging Method: Type-C
  • Charging Time: 85 minutes
  • Net Weight: 149g / 5.26oz
  • Dimension: 4.62 * 11.3 * 2.98cm / 1.82 * 4.45 * 1.17in(L*H*W)

Packing List:
1 * Insta360 ONE X2 Action Camera(Battery Included)
1 * Protective Pouch
1 * Charging Cable
1 * User Manual

 

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