We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Zhiyun Weebill S Portable 3-Axis Handheld Gimbal Stabilizer OLED Display for Canon EOS R A7III A7M3 Z6 Z7 S1 Mirrorless Cameras
Thanks to new High-precision software algorithms and more effective motors, Webill S can be with normal DSLR or Mirrorless cameras and lens set like
for Canon 5D Mark iii with Canon EF 24-70mm f2.8
for Canon 5D Mark IV+24-70mm F2.8
for Canon EOS R+24-105mm F4
for Sony a7 iii with Sony EF 24-70mm f2.8 GM lens,
for Nikon Z6+24-70mm F2.8
for Panasonic S1+24-105mm F4
Supreme Power. Superior Compatibility
Responsive and Flexible than EVER
Compact as a Piece of A4 Paper
Two-in-One Quick Release System
Upgraded Image Transmission Module: Step into Stride
Wireless Remote Controller with Motion Sensor
Power Your Shoot All Day: 14hours Battery Runtime
More Ways To Create?PhoneGo Mode, Following Mode, Pan Following Mode, Locking Mode, POV mode, and Vortex Mode
*Below functions Requires TransMount Image Transmission Module which would need to purchase separately
ViaTouch 2.0: Your Finger-Touch Vision World
LiveStream Anywhere (Image Transmission Module)
wireless: wireless 5.0
Battery Capacity: 2600mAh*2
Charging time: 2.5H
Product Size: 19* 14*29.8cm (WDH)
Packing Size: 35.5*27.5* 10.4cm (WDH)
Product Net Weight: 926g
1*Weebill S Stabilizer
1*USB Type-C Charging cable
1*Micro to Micro USB Cable
1*Micro to Mini USB cable
1* for Sony camera control Cable
1*Micro to type C data cable
1* Quick Start Guide
1* Storage Box
2*18650 lithium battery (2600mAh)
1* Increase pad
1* Quick plate assembly
1* Data Cable box
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