We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
OBSBOT Tiny AI-Powered PTZ Webcam 1080P HD Auto-Frame for Video Chat Online Meeting Online Class Live Steaming
Video resolution：1920*1080,1280*720,860*540,484*480,640*360 MJPEG,H264
Zoom: 2X Digital Zoom
Max Speed Control: 120°/S
Build-in Audio: Built-in dual omni-directional mics
Data Port: USB Type-C
Other Interface: UNC 1/4-20
Windows: Windows 10 or higher、Windows 8、Windows 7
MacOS: Mac OS X 10.7 or higher
Video calls with freedom:
Tiktok, Youtube, zoom, skype, xsplit, Meet, Streamlabs, DindTalk, Twitch, Liveme, Open broadcaster software, cisco webex, ecamm, vMix, wechat, bilibili
【AI tracking with Auto-Frame】OBSBOT Tiny uses deep learning neural networks to achieve AI tracking with auto-frame, it always keeps stable and smooth tracking the person in the center of the video frame.
【Gesture Control】OBSBOT Tiny has first of the kind implementation of gesture control in AI webcam, empowering users to access a series of functions such as select/cancel tracking target, aoom in/out with natural simple gestures. No need to press the button or interrupt your flow.
【AI Auto-exposure & Smart White Balance】 Base on the powerful AI functions, Tiny is totally different from any other webcams in auto-exposure and white balance which always focus on making the person looks great.
【High Quality, Lower Bandwidth】 Video calls with remarkable clear video at all times-even when bandwidth is limited. Tiny supports H.264 with scalable video coding encoding to minimiza its dependence on computer and network resources.
【Audio Support & Software Support】 Premium audio performance with built-in dual omni-directional mics with noise cancellation; A computer software is provided to do some basic control such as adjust the rotation of the gimbal, select target or unlock target, zoon in or out, set preset position and so on.
1* OBSBOT Tiny Camera
1* USB Type-C Cable
1* User Manual
1* Warranty Card
1* Lens Pouch Bag
1* Table Mini Tripod
1* Pergear Cleaning Cloth
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