We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|*Estimated Shipping Time
|10-30 Business days
|10-30 Business days
|Australia, New Zealand
|10-30 Business days
|Central & South America
|15-30 Business days
|10-20 Business days
|15-45 Business days
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Eken H5S Plus Best HD Action Camera Touch Screen A12 EIS 4k 30fps 720p 200fp 30M waterproof go Helmet pro sport camera
EKEN H5s plus4K+ Ultra HD action camera is the Best EKEN Camera, it`s an ideal digital camera for daily use or traveling: Use it
when you are surfing, diving, snorkeling, biking or driving. Mount it on the car when you are driving down a scenic road and
record your adventure!
It is perfectly sized, both portable and mountable. It’s the action cam for the sports fan or anyone who wants to record stunning
footage. Everyone can use the 4K camcorder to capture video and pictures to share the fun with family and friends.
WiFi Function and 2.4G remote – enables you to self-capture in a more convenient way. It’s never been easier to share your life
with the world.
Display: 2”Touch Screen+ 0.95” Status Screen
Video:4K+ 30fps(EIS) /2.7K 60fps/2.7K@30fps(EIS) /1080p 100fps/60fps(EIS)
Video Format: MOV, H.264
Video Interval: 1Min/5Min
Photos Format: JPG
Photo Resolution: 12.4MP
Burst Mode: 3 photos/1s, 7 photos/2s, 15 photos/4s, 30 photos/8s
Super Wide Angle Lens: 170 degree
Waterproof: Up to 100 feet
Wi-Fi: 802.11 b/g/n
Multi-Language: English / Traditional Chinese / Italian / Spanish / Portuguese / German / Dutch / French / Czech / Polish /
Turkish / Russian / Japanese / Korean / Thai / Simplified Chinese / Finnish / Danish / Swedish / Norwegian / Hungarian / Slovakian
Storage: Micro SDXC card (Not included) (32 or 64 GB)
Battery: 1050mAh (4K 70 mins)
Input/Output: Micro USB/ HDMI
* You will get:
1 * H5s+ action camera
1 * Waterproof Housing
1 * 2.4G Remote (Splashproof only)
1 * Handle Bar/Pole Mounts
1 * Tripod
1 * USB Cable
1 * User Manual
2 * Helmet Mounts
1 * 1050mAh Batteries
1. This is a 4K+ action camera. It is normal for the body to exert heat when in use.
2. Charger and micro SD card are not included.
3. The waterproof camera is compatible with 32GB and 64GB capacity Micro SDXC cards with at least a U3 (90MB/s) writing/reading
4. There is no sound when playing video playback with an Android phone. Pls kindly noted.
5. This camera will not record video while attached to an external power supply. Please kindly noted.
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