We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
T-MOTOR M1000 Factory UAV platform Aerial Photography surveying drone with long range
The M series UAV platform is designed for the complex and harsh industrial environment. High reliability,high efficiency, high precision, and complete openness are the characteristics of the UAV platform. Employed for various missions with corresponding equipment including aerial photography, mapping and surveying,meteorological monitoring,surveillance, military supervision,medical,police,rescue service and geoexploration etc.,
No matter which industry you are in, no matter what your product is, if you want to make the product play a huge ability in the air and enhance the competitiveness of the product, M series UAV platform will become your trustworthy partner. Now available in 1k, 5kg, 10kg payload and multiple types for your equipment selection.
| Features: |
| 1.Longer flight time, the endurance capability increase 30~37% than the same industry products with the same payload and size. |
| 2.The fuselage adopts high strength and integrated molding Aeronautical Aluminum, improve the whole strength and installed convenience. |
| 3.The simple design and the sufficient interior space, can be installed on DJI,PIX and other mainstream flight control equipment. |
| 4.Modular design,independent area function makes the frame component replaced easily. |
| 5.Specially custom T-MOTOR power system for flight platform, aiming at the efficiency, reliability and weight of long flying time characteristics, so it can achieve high efficiency,stability and safety. |
| 6 Using high-energy density intelligent battery, support with the algorithm management of 259Wh/kg battery energy density PIXer BMS,500 times recharge cycle, increase 90%, energy density increased 77% in the same industry. |
This flight platform (M1400)including below three propulsion systems from T-MOTOR:
MOTOR: T-MOTOR U8 LITE / ESC: Flame HV60A / Propeller: P28
Recommended Configuration(Not Included in M690)
Battery: ARESUAS G1212 40AH SBS(recommend)/TATTU 12S 32AH
FC: A3 /A3 pro PIX Micropilot
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