We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
|Product Name||GAIA 100 Inspection Combo||Material||Carbon Fiber|
|Wheelbase||1000mm||Application||Surveillance Survey Pipeline Patrol|
|Frame weight||1.4kg||Data transmission range||10km|
|Standard payload||≤3kg||video transmission range||5km|
|Flight time||50min(22000mAh battery x1)|
|1. GAIA 100 inspection combo is an economical and practical aerial video surveillance solution with long transmission distance andlong flight time.|
|2. GAIA 100 is a high-quality flying platform with good loading capacity and long flight time. Adopting quick-detach design, the drone can be assembled and disassembled in a short time.|
|3. In this combo GAIA 100 hexacopter is equipped with VD16-E highly integrated radio system, which has datalink, videolink and rc built inside with standard range up to 3km on the ground and 5km in the air.|
|4. VD16-E supports Ethernet video transmission.
As for the camera, Gaia 100 is equipped with a 4k, high resolution visible light camera that supports 3.5x optical zoom and 4x digital zoom for capturing more details from long range.
|5. The VD16-E supports Ethernet video transmission, so connect EH314 4k camera with VD16-E receiver, GAIA 100 inspection combo can realize real-time video transmission. Connect the remote controller to PC, then the video can be directly displayed on PC.|
|6. The VD16-E supports Ethernet video transmission, so connect EH314 4k camera with VD16-E receiver, GAIA 100 inspection combo can realize real-time video transmission. Connect the remote controller to PC, then the video can be directly displayed on PC.|
|1x GAIA 100 Hexacopter Frame|
|1x Automatic Landing Gear|
|6x Foxtech 5008 Motor|
|3x 50A ESC with LED|
|3x Foxtech C/F Propeller(17×5.8) V2|
|1x Pixhawk Flight Controller|
|1x EH314 MINI 4K Zoom Camera with 3-axis Gimbal|
|1x VD16-E Radio Controller|
|1x Assembling, tuned and Flying Test Service|
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