We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
1. Extend the remote control bracket, the tablet bracket can extend to 135mm, and the mobile phone bracket can extend to 95mm,
2. Adjust the screen angle of the tablet/mobile phone to reduce the fiber refraction to protect the eyes,
3. The bracket has a protective film to prevent the tablet/mobile phone from scratching,
4. Fine workmanship, easy to install, and not easy to damage.
Note: Currently, only tablets with a width of 13.5CM are supported, and mobile phones support a width of 9.5CM.
Applicable models: for Mavic 3 Classic/Air 2S/Air 2/Mini 2 remote control
Net weight: 10g (tablet holder + mobile phone holder), 6.2g (tablet holder), 4.1g (mobile phone holder)
Package weight: 19.1g (tablet holder + mobile phone holder), about 7g (tablet holder), about 6g (mobile phone holder)
Product size: 7*2.9*3.3cm (tablet holder), 2.2*2.9 2.8cm (mobile phone holder)
Package size: 6.5*184.108.40.206cm (tablet support + mobile phone support), 13*8cm (tablet support), 13*8cm (mobile phone support)
Packing list 1:
1pcs Mobile phone holder
Packing list 2:
1pcs Tablet holder
Packing list 3:
1pcs Tablet holder
1pcs Mobile phone holder
1.Does not include Mobile phone, Tablet and Remote control,
3.Please allow 1-3mm error due to manual measurement. please make sure you do not mind before ordering,
4.Due to the difference between different monitors, the picture may not reflect the actual color of the item,please make sure you do not mind before ordering, Thank you!
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