We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
1 x Eagle Eye-10IE 10X zoom camera and thermal camera
1 x Eagle Eye-10IE 3-axis high stabilized gimbal system
INTRODUCTION
Eagle Eye-10IE is a 3-axis high stabilized gimbal with EO(electro-optical) and IR(infrared) sensors for drone inspection,surveillance,search and rescue applications.The 10X zoom camera provides 1080P 60FPS full HD video streaming and up to 120X zoom capability,which will enable you to capture every detail in the air.While the thermal camera allows you to detect targets in the night or low visibile conditions,and provides you with priceless information when you are carrying out missions like inspecting or monitoring objects.High-performance 3-axis gimbal is developed based on FOC(field-oriented control) technology,which will give you crystal clear video footage.
Eagle Eye-10IE is using the most advanced tracking technology,and it works on both daylight sensor and thermal sensor,with which you can track targets freely during daytime and night time.How it works:put the object you want to track in the screen,move the cursor to the object and lock it via controller,and then the camera will track it automatically.
Another big feature for Eagle Eye-10IE is that the gimbal will geotag the video streaming and photos,also gimbal Yaw/Pitch angle,height,time information will be displayed on camera OSD,this is really important when you are conducting missions like rescue and search.
Eagle Eye-10IE provides an outstanding wiring hub design for RC receiver and video output port,which makes wiring pretty easily.Also the gimbal offers 2 smart speed modes:FAST speed and LOW speed.Fast speed mode is used for small zooming range,which makes the gimbal control sensitive and quick.LOW speed mode is used for large zoom range,will enable you to target the object more accurately.
FEATURES
1) Weight:879grams(cameras included)
2) 1/2.9 inch 2MP CMOS sensor
3) 10X optical zoom,12X digital zoom,1080P/60 HDMI output for video downlink
4) 1080P/30 H.264 video recorded for on-board TF card
5) Thermal camera:640*480,25HZ,19mm lens,2X/4X digital zooming,radiometric
6) Auto object tracking function
7) Geotagging,gimbal Yaw/Pitch angle info,height,time will be displayed
8) PWM control and serial command control
9) Convenient wiring hub for RC receiver and video output
10) 3-aixs high stabilized gimbal system
11) Adjustable control speed: SLOW speed for large zoom range,accurate.FAST speed for small zoom range,sensitive and quick.
12) One key back to home position
SPECIFICATION
DIMENSION
WIRNG HUB DRAWING
PRODUCT PHOTOS
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