We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
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Product Name
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DJI Inspire 2
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Material
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Plastic
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Weight
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7.58 lbs (3440 g)
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Max Takeoff Weight
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8.82 lbs (4000 g)
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Max Flight Time
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Approx. 27 min (with Zenmuse X4S)
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Operating Temperature
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-4° to 104° F (-20° to 40° C)
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Battery Capacity
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4280 mAh
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Max Speed
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58 mph or 94 kph(Sport mode)
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Energy
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97.58 Wh
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Voltage
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22.8 V
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Battery Type
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LiPo 6S
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Type
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quadcopter
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Control range
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7 km
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Live view
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1080 p
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AIRCRAFT
Structure:Magnesium aluminum composite shell and transforming design, carbon fiber arms
Configuration:Vision sensing, 2-axis FPV camera, range of supported cameras
Propulsion:67mph (108kph) max speed, 2kg thrust per rotor, 15in props, maximum 27min flight time (with X4S).
Battery:Dual battery, self-heating, battery redundancy, 98Wh
IMAGE SYSTEM
Image Processing and storage:5.2K 4.2Gbps RAW video recording, CineCore 2.0, integrated DJI CINESSD.
Video Format:CinemaDNG and Apple ProRes 5.2K video support, H.265 and H.264 video codec support, 4K video at 100Mbps.
Recorded video can be stored simultaneously on the DJI CINESSD and a Micro-SD card.
File System:FAT32/exFAT universal file system.
For Payment:
We mainly accept online Alibaba Trade Assurance orders alongside with online payment by Credit card or paypal, debit card as you can. And for big order T/T is good as well based on 30% deposit at least.
Pls be noted that the alibaba plantform need 2 days to get your money and inform us to make the delivery. Faster payment, faster
delivery.
For Quality:
It will usually be millesimal reject ratio controled as we emphasize the quality for all our product line. For bulk order, we will
guarentee the reject ratio Three over one thousand, will sent the replenishment goods for the the exceeding part.
For the Angent cooperation:
We supply FAB business for Amazon here as it’s our main business. And we will make authorization for those who want to be our angent in their local market. 20% price discount at most will do for the special cusomers.
We only do business with high efficiency partners as we are professional with it for more than 10 years.
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